Privacy Policy

1. Information We Collect

1.1 Account Information

• Email address (for authentication and communication)
• Name (if provided via OAuth provider)
• Profile picture (if provided via OAuth provider)
• Steam ID (if you authenticate via Steam)

1.2 Billing Information

• Billing email address (stored by us)
• Payment information (processed and stored exclusively by Stripe - we do not collect, store, or have access to credit card details)
• Subscription status and tier
• Transaction history (payment amounts and dates only)

1.3 Usage Data

• Pages visited and time spent on each page
• IP address
• User agent and browser information
• Loot tables you create, save, and edit
• User activity and actions performed on the platform
• Session information

1.4 Partner Tracking

• Partner link clicks
• Referral information
• Partner-specific analytics

2. How We Use Your Information

• To provide and maintain our services
• To process your subscription and payments
• To send verification emails and account notifications
• To improve user experience and platform functionality
• To track analytics and usage patterns
• To enforce our terms of service and prevent abuse
• To provide customer support
• To manage partner relationships and track referrals

3. Information Sharing

3.1 Shared with Platform Staff

The following information may be accessed by authorized platform personnel:

• Owners, Managers & Developers: Full access to all platform tools, user data, analytics, activity logs, and system information for platform management, development, debugging, and security purposes
• Support Staff: Access to user account information necessary to provide customer support

Note: Payment information (credit card details) is exclusively handled by Stripe and is never accessible to any platform staff.

3.2 Shared with Partners

• Partners can view analytics related to clicks and referrals from their specific partnership links
• Partners may see aggregated user counts and engagement metrics for their referrals
• Individual user data is not shared with partners unless explicitly required for the partnership

3.3 Third-Party Services

• Stripe: Exclusive processor and storage of all payment information including credit card details, billing addresses, and transaction data. We only receive billing email addresses and subscription status from Stripe.
• Authentication Providers: OAuth providers like Steam (authentication data)
• Email Service: Email delivery service for verification and notifications

3.4 Legal Requirements

We may disclose your information if required by law, court order, or to protect the rights, property, or safety of our platform, users, or others.

4. Data Storage and Security

• Your data is stored in secure databases with encryption
• We use Redis for caching and session management
• Payment information is processed and stored exclusively by Stripe - we never collect, store, or have access to credit card details, CVV codes, or full payment information
• We only store billing email addresses for subscription management
• We implement industry-standard security measures to protect your data
• Access to user data is restricted to authorized personnel only

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

6. Your Rights

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications
• Export your saved loot tables and data

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication
• Track page views and usage analytics
• Remember your preferences
• Measure partner referral performance

8. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact

For privacy-related questions or to exercise your rights, please contact us through our support channels or Discord community.